What is The 20?

The 20 is a group of Managed Service Providers across North America who have joined forces to perfect a single service delivery model with unified resources to deliver excellent IT support. Paired with your outstanding service delivery, The 20 provides a successful platform with proven processes to help IT providers grow.

We give you the tools to drive new growth and lower overall cost.

Successful selling

We give you the tools to drive new growth and lower overall cost.

Growth strategy

Leverage expertise and resources across a unified group to deliver a complete solution for our clients.

Single model

A single, duplicated model across multiple companies producing proven, quantifiable results.

Unified Resources

Access to on-demand resources proven to successfully grow your managed IT company.

Managed IT Services

We provide around the clock monitoring and maintenance of your devices, servers, and network, resolving potential issues before they impact your business. And, as you grow, we are ready to grow with you, even helping you move to new offices without any extra costs to you.

Business Continuity

Continuity is key to running a successful business. That means guaranteeing uptime, and we do. But it also means creating a recovery plan for critical systems and applications to minimize the impact when disasters do occur. We do that too, so you can have peace of mind.

VoIP

Communication systems have to work. Partnering with The 20, yours will. Moving to a cloud-based hosted VoIP phone system gives you the business phone features you want and the performance you require, all in a system that you no longer have to manage.

IT Services Provided by The 20

Managed Services
Cloud Service
Support Desk
Hosting Services
On-site IT Support
Remote IT Service & Support
Vendor Management Services
Hardware as a Service (HAAS)
Data Backup & Recovery
Network Security
VOIP

Email/Spam Prevention
Security Services
Virtualization
Network Security
Business Continuity
NIST Compliance
HIPAA Compliance
GDPR Compliance
Cybersecurity
Managed Print
NOC Support

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"I've look for many years for something like The 20. The 20 knocks it out of the park in the sales model, and service delivery. The community is great, with a huge talent pool to draw on, and the ability to cover firms who have offices outside your home area. All of the members working in the same direction lets everyone move faster in their business. Sign up for a PROPEL which are held monthly to accelerate and simplify your business."

"The 20 allows me to focus on my business, payroll, HR, Sales, and the like and let them handle the tools, the systems, and the support. They are more than a vendor to us - they are our partner and our community. We are stronger together."

- Chavous Camp, Carolina Innovative Research

"Transformed my business. Having a national "support" network on top of a 24/7/365 help desk made all the difference in our game plan."

"Totally changed the way I do business and go to market. All the things I tried to create on my own in 20 years have been happening in the last two that I’ve been in The 20. Complete turnaround of my business."

"I've been in The 20 from day one and it has been the key to growing by MSP business over the last 6 years."

- Jason Penka, Tech Junkies

"The 20 has let me leverage the size on national company but allows me to give the personal touch of a local company."

- Sean Michie, Metro MSP

"We’ve expanded our operations from 3 locations to 5 and increased our staff by 25% and we have more locations and staff coming online in the next 6 months. This was previously unthinkable with our limited resources. The 20 has allowed us to scale in ways we never could before!"

- Paul Boudreau, Chicago Journeyman Plumbers

"Love it, its perfect as a one man band or starting out to be bigger and handle much larger clients and get the full value for your services."

- Michael Wayland, Byte-Werx

"Our old IT company nickeled and dimed us to death and we used to only call when something was going wrong. I really like having a monthly agreement and knowing the person that I am speaking to have MY interest first. Knowing I can call The 20 (even on Saturday Morning, and I have) is such a huge load off my mind."

- Jill Coale, Sawyer Surgery Clinic

"The size of their team and responsive help desk means I no longer have to wait on one person to fix my problems, even on the weekends. Companies that are dependent on technology need the kind of prompt, quality service that The 20 provides."

- James E. Hacker, E. Jones Hacker Murphy LLP

"The 20 kept us operational during the largest expansion in the firm’s history. When we needed to make the cutover, everything you guys did made it work on the first try."

- John Farina, Boyes, Farina, & Matwiczyk