What is The 20?

The 20 is a group of Managed Service Providers across North America who have joined forces to perfect a single service delivery model with unified resources to deliver excellent IT support. Paired with your outstanding service delivery, The 20 provides a successful platform with proven processes to help IT providers grow.

We give you the tools to drive new growth and lower overall cost.

Successful selling

We give you the tools to drive new growth and lower overall cost.

Growth strategy

Leverage expertise and resources across a unified group to deliver a complete solution for our clients.

Single model

A single, duplicated model across multiple companies producing proven, quantifiable results.

Unified Resources

Access to on-demand resources proven to successfully grow your managed IT company.

Managed IT Services

We provide around the clock monitoring and maintenance of your devices, servers, and network, resolving potential issues before they impact your business. And, as you grow, we are ready to grow with you, even helping you move to new offices without any extra costs to you.

Business Continuity

Continuity is key to running a successful business. That means guaranteeing uptime, and we do. But it also means creating a recovery plan for critical systems and applications to minimize the impact when disasters do occur. We do that too, so you can have peace of mind.

VoIP

Communication systems have to work. Partnering with The 20, yours will. Moving to a cloud-based hosted VoIP phone system gives you the business phone features you want and the performance you require, all in a system that you no longer have to manage.

IT Services Provided by The 20

Managed Services
Cloud Service
Support Desk
Hosting Services
On-site IT Support
Remote IT Service & Support
Vendor Management Services
Hardware as a Service (HAAS)
Data Backup & Recovery
Network Security
VOIP

Email/Spam Prevention
Security Services
Virtualization
Network Security
Business Continuity
NIST Compliance
HIPAA Compliance
GDPR Compliance
Cybersecurity
Managed Print
NOC Support

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In The News

November 15, 2019

The 20 Honors Top Managed Service Providers and Vendors at VISION 2019

November 13, 2019

5 Channel Partner Updates: Wednesday 13 November 2019

November 12, 2019

The 20 Appoints Crystal McFerran as Chief Marketing Officer

November 6, 2019

The 20’s Tim Conkle: Three Requirements for Running a Successful MSP

View More Press

You guys accomplished in 1 day what two other companies could not accomplish in 6 months.

- Liner Legal, LLC

I would like to express my deep admiration at the speed of service. This issue was handled before I knew it was even a problem, which only reinforces my theory that IT people are psychic.”

- Sophia S., Office Manager

Their knowledge of HIPAA and the changes in security has been a great asset. With the many challenges in the healthcare industry it is great to work with a vendor you can trust. The 20 handles our IT needs so our physicians can concentrate on patient care.

- Leslie M., Medical Practice

We’ve expanded our operations from 3 locations to 5 and increased our staff by 25% and we have more locations and staff coming online in the next 6 months. This was previously unthinkable with our limited resources. The 20 has allowed us to scale in ways we never could before!

- Paul Boudreau, Director of IT, Chicago Journeyman Plumbers

Our old IT company nickeled and dimed us to death and we used to only call when something was going wrong. I really like having a monthly agreement and knowing the person that I am speaking to have MY interest first. Knowing I can call The 20 (even on Saturday Morning, and I have) is such a huge load off my mind.

- Jill Coale, Sawyer Surgery Clinic

The size of their team and responsive help desk means I no longer have to wait on one person to fix my problems, even on the weekends. Companies that are dependent on technology need the kind of prompt, quality service that The 20 provides.

- James E. Hacker, Managing Partner for E. Jones Hacker Murphy LLP

The 20 kept us operational during the largest expansion in the firm’s history. When we needed to make the cutover, everything you guys did made it work on the first try.

- John Farina, Senior Partner for Boyes, Farina, & Matwiczyk