We cover IT. You grow your business.
At The 20, we are serious about superior IT support for your business. We leverage the combined skills, expertise, and knowledge of hundreds of IT companies to tackle your IT problems quickly, so you can simply focus on growing your business. Having your very own IT department has never been easier. Best of all, we monitor your IT, 24 hours a day, 7 days a week right here in the U.S.
On average, our partners have...
97% to 99%
average hold time
average call time
"I've look for many years for something like The 20. The 20 knocks it out of the park in the sales model, and service delivery. The community is great, with a huge talent pool to draw on, and the ability to cover firms who have offices outside your home area. All of the members working in the same direction lets everyone move faster in their business. Sign up for a PROPEL which are held monthly to accelerate and simplify your business."
"The 20 allows me to focus on my business, payroll, HR, Sales, and the like and let them handle the tools, the systems, and the support. They are more than a vendor to us - they are our partner and our community. We are stronger together."
"Transformed my business. Having a national "support" network on top of a 24/7/365 help desk made all the difference in our game plan."
"Totally changed the way I do business and go to market. All the things I tried to create on my own in 20 years have been happening in the last two that I’ve been in The 20. Complete turnaround of my business."
"I've been in The 20 from day one and it has been the key to growing by MSP business over the last 6 years."
"The 20 has let me leverage the size on national company but allows me to give the personal touch of a local company."
"We’ve expanded our operations from 3 locations to 5 and increased our staff by 25% and we have more locations and staff coming online in the next 6 months. This was previously unthinkable with our limited resources. The 20 has allowed us to scale in ways we never could before!"
"Love it, its perfect as a one man band or starting out to be bigger and handle much larger clients and get the full value for your services."
"Our old IT company nickeled and dimed us to death and we used to only call when something was going wrong. I really like having a monthly agreement and knowing the person that I am speaking to have MY interest first. Knowing I can call The 20 (even on Saturday Morning, and I have) is such a huge load off my mind."
"The size of their team and responsive help desk means I no longer have to wait on one person to fix my problems, even on the weekends. Companies that are dependent on technology need the kind of prompt, quality service that The 20 provides."
"The 20 kept us operational during the largest expansion in the firm’s history. When we needed to make the cutover, everything you guys did made it work on the first try."