PLANO, Texas, May 13, 2024— The 20, leading MSP consortium, announced today that CRN®, a brand of The Channel Company, has named Ciera Cole, Crystal Conkle, Misty Kaufman and Alexis Williams to the Women of the Channel list for 2024.
Every year, CRN highlights women from vendor, distributor, and solution provider organizations whose vision and leadership have a beneficial influence on the technology industry. The CRN 2024 Women of the Channel honorees are creative, strategic leaders who show ongoing commitment to using their skills to innovate and drive success for their partners and customers.
With this recognition, CRN honors these women leaders for their unwavering dedication and commitment to furthering channel excellence.
Ciera Cole and Crystal Conkle were also named to the 2024 Women of the Channel Power 100 Solution Provider list—an elite subset of prominent leaders selected from the list.
Ciera Cole serves as Chief Experience Officer at The 20. In her role as CXO, Cole spearheads The 20’s efforts to provide its MSP members with one unified experience, securing retention, growth and satisfaction. Cole studied business at Baylor University and later received her MBA from Southern Methodist University while working full-time at The 20. This is Ciera’s sixth time appearing on the Women of the Channel list.
Crystal Conkle is an accomplished marketing leader with two decades of experience in B2B marketing, strategy development, brand positioning, demand generation, marketing automation, and multichannel marketing for the IT industry. In her current role as Chief Marketing Officer at The 20, Conkle draws on her marketing expertise and entrepreneurial experience to translate business objectives into marketing strategies, facilitating growth and scale for both The 20 and its MSP member network. Conkle holds a bachelor’s degree, MBA and M.A. from the University of Texas at Dallas. This is Crystal’s sixth time appearing on the Women of the Channel list.
Misty Kaufman, Events Manager, celebrates her second consecutive appearance on the esteemed Women of the Channel list. Known for her exceptional ability to flawlessly orchestrate events. Misty’s talent and dedication set her apart in the industry. With a knack for seamlessly bringing together every aspect of an event, Misty ensures each project she undertakes exceeds expectations. Her passion for creating unforgettable experiences has earned her recognition. This is Misty’s second time appearing on the Women of the Channel list.
Alexis Williams is a rising talent in the IT space, currently serving as the Digital Marketing Manager at The 20. Starting as an intern, she swiftly climbed the ranks due to her passion for innovation and digital strategy. In her role, Williams is responsible for enhancing the online presence of The 20 and its MSP members through dynamic content coordination, social media campaigns, and strategic marketing initiatives. With two bachelor’s degrees from the University of North Texas, her expertise and dedication have been recognized, earning her a spot on the inaugural Next-Gen Solution Provider List in 2022. This is Alexis’ second time appearing on the Women of the Channel list.
“It is a great privilege to honor the remarkable achievements of these women leaders in the IT channel,” said Jennifer Follett, VP, U.S. Content and Executive Editor, CRN at The Channel Company. “Each woman on the list has demonstrated a deep commitment to innovation and leadership that advances their organizations and drives transformation and success across the IT channel.”
“I am absolutely thrilled to stand alongside Ciera, Misty, and Alexis as we celebrate this incredible recognition by CRN,” said Crystal Conkle, CMO of The 20. “Being named to the Women of the Channel list for 2024 is a testament to the collective dedication and expertise within The 20. It’s an honor to be part of a team that consistently pushes boundaries and sets new standards in the industry. I am deeply grateful for the opportunities provided by The 20, and I look forward to continuing our journey of innovation and excellence together.”
The 2024 Women of the Channel list will be featured in the June issue of CRN Magazine, with online coverage starting May 13 at https://www.CRN.com/WOTC.
About The 20 The 20 is an exclusive consortium for Managed Service Providers (MSPs) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for MSP clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond cutting-edge tools and processes, The 20 touts a proven sales model, a community of industry leaders, and ultimate scalability. For more information, visit the20.com
About The 20 MSP The 20 MSP has been helping businesses succeed through better technology since 1986. As a leading provider of managed IT services, The 20 MSP serves thousands of businesses nationwide, providing each one with white glove service, secure and streamlined IT infrastructure, and 24/7/365 support. We believe in building lasting relationships with clients founded on trust, communication, and the delivery of high-value services for a fair and predictable price. Our clients’ success is our success, and we are committed to helping each and every organization we serve leverage technology to secure a competitive advantage and achieve new growth. To learn more, visit the20msp.com.
About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end-users. Backed by over 40 years of unequaled channel experience, we draw from our deep knowledge to envision innovative solutions for ever-evolving challenges in the technology marketplace. https://www.thechannelcompany.com
The 20 MSP Broadens Reach with Latest Round of Acquisitions
The 20 MSP bolsters national footprint with trio of new roll-ups.
Premier managed IT services provider, The 20 MSP, has announced the completion of three more MSP acquisitions. Joining The 20’s rapidly growing ranks are Tech Junkies (Kansas), Matrix Solutions (Mississippi), and Level 10 Technology (Kentucky & Tennessee).
These acquisitions are the latest moves in an aggressive M&A plan that started in 2022 with a flurry of deals. Thirty-three acquisitions later, The 20’s extensive roll-up is well under way, and according to the company’s founder and CEO, Tim Conkle, there’s plenty more in the pipeline.
“We have a large pool of MSPs interested in selling to The 20 – companies that belong to our membership-based growth platform, The 20 MSP Group, as well as MSPs that caught wind of our unique M&A approach and want in on the action,” Conkle shared.
The 20’s consolidation strategy is unique in the extent to which it builds on pre-existing synergies, including shared tools and processes to ensure standardization and seamless scalability.
“While it’s true we’re acquiring MSPs at a fast clip, there’s absolutely nothing rushed about our process,” Conkle said. “That’s because we prioritize alignment in our selection of acquisition targets. This is essential to the end game, which is of course building a truly national MSP with uniformly excellent service.”
The 20 is well on its way toward achieving this goal, and it’s worth noting that almost all of the MSP owners who sell their companies to The 20 are sticking around the long haul, assuming leadership positions within the organization. This holds true for this latest round of deals, highlighting a key element in The 20’s approach.
“We’re retaining not only leadership, but also employees,” Conkle explained. “That’s because we’re acquiring companies who share our long-term vision and are already lined up with our way of working. This means less friction, fewer unforeseen hiccups, and happier employees and clients. Our attrition rates are virtually non-existent with these deals.”
As The 20 casts its net more widely to include non-member MSPs in its pool of acquisition candidates, it remains steadfast in its commitment to preserving standardization and operational unity.
“Some MSP owners want to sell but still remain relatively independent, operationally speaking,” said Conkle. “That’s a viable approach, but it’s not ours. We’re building something big, and it’s vital that we’re all on the same page when it comes to the important things – processes, culture, and strategic vision.”
The 20 is also giving MSP owners the opportunity to reinvest in the conglomerate, setting them up for a ‘second bite of the apple’ further down the line.
“The MSP owners transitioning to new roles within our organization have skin in the game,” said Conkle. “These are highly motivated and engaged individuals, many of whom have been working together for multiple years within the context of our group. The camaraderie is unreal, and it keeps us on the right path as we continue to grow.”
Pinecrest Capital Partners served as the exclusive financial advisor to The 20 MSP on the acquisitions. Texas-based Sunflower Bank, acting as sole lead arranger in a syndicated credit facility for The 20 MSP, provided the funding tranche.
The 20 MSP Announces Triple Play in Strategic Acquisitions
The 20 MSP closes three new MSP acquisitions, deepens national footprint.
PLANO, TX. March 1, 2024 – Leading managed IT services provider, The 20 MSP, today announced its completion of three MSP acquisitions, the latest round of deals in an ongoing M&A growth plan aimed at consolidating the company’s national footprint and enhancing its service offerings.
The three managed service providers (MSPs) joining The 20 are Drivetech (Massachusetts; President – Bob Falco), Accurate Computer Solutions (Texas; CEO – Rodney Sees), and Blue Cactus Consulting (Arizona; CEO – Wayne Klug).
As with The 20 MSP’s previous twenty-seven acquisitions, these three MSPs all achieved steady year-on-year growth as members of The 20 MSP Group. The group boasts 150+ MSP members, independent MSPs who leverage shared processes and resources, as well as economies of scale, to get ahead in the competitive managed IT services space and compete at parity with much larger companies.
The addition of Drivetech, Accurate Computer Solutions, and Blue Cactus Consulting represents another decisive step forward in The 20 MSP’s ambitious growth plans, expanding its client base and deepening expertise across several key areas.
The 20 MSP’s founder and CEO, Tim Conkle, commented on the significance of these latest deals.
“With these deals closed, we now have thirty acquisitions under our belt,” Conkle said. “We’ve really hit our stride in terms of making these integrations seamless and minimally disruptive to end clients. As we get bigger and better, our collective knowledge base only gets stronger, so there’s more and more wisdom to draw on as far as making all the pieces fit,” added Conkle.
The 20 MSP’s unique M&A approach has garnered plenty of industry attention, and as Conkle shared, blazing a trail is standard procedure for him and his team.
“When I started The 20 MSP Group, I knew we were exploring new territory,” Conkle explained. “Now, we’re embracing the opportunity to once again break ground with our distinctive M&A process.”
This distinctive process is marked by a commitment to acquiring MSPs that belong to The 20 MSP Group exclusively. As Conkle explained, this strategy capitalizes on the deep relationships The 20 MSP builds with acquisition targets during their time as members. “A lot of the attrition and friction that comes with traditional M&A deals is either minimized or altogether eliminated by our approach,” Conkle said. “So while the pace of our expansion has been rapid, it hasn’t felt rushed, since these integrations solidify partnerships that have been in the works, maturing organically within The 20 MSP Group.“
The 20 MSP has a full pipeline of acquisition candidates and more deals planned for the coming months.
Pinecrest Capital Partners served as the exclusive financial advisor to The 20 MSP on the acquisitions. Texas-based Sunflower Bank, acting as sole lead arranger in a syndicated credit facility for The 20 MSP, provided the funding tranche.
About The 20 MSP
The 20 MSP has been helping businesses succeed through better technology since 1986.
As a leading provider of managed IT services, The 20 MSP serves thousands of businesses nationwide, providing each one with white glove service, secure and streamlined IT infrastructure, and 24/7/365 support. We believe in building lasting relationships with clients founded on trust, communication, and the delivery of high-value services for a fair and predictable price. Our clients’ success is our success, and we are committed to helping each and every organization we serve leverage technology to secure a competitive advantage and achieve new growth.
Business is better when IT runs smoothly.
About The 20
The 20 is an exclusive consortium for Managed Service Providers (MSP) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond proven tools and processes, The 20 touts a proven sales model, a community of industry-leading MSPs, and ultimate scalability. To learn more, visit the20.com.
The 20 MSP Continues M&A Push with Latest Acquisition
The 20 MSP welcomes Data Tech Café to growing ranks, sets tone for another year of rapid expansion.
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PLANO, TX. Feb. 1, 2024 – Leading managed IT services provider, The 20 MSP, today announced its latest strategic acquisition and the company’s first deal of the year.
The 20 MSP has finalized its acquisition of the managed IT services division of Data Tech Café, a premier IT services and consulting company that achieved meteoric growth as a member of The 20’s membership-based growth platform, The 20 MSP Group.
Data Tech Café is headquartered in Detroit, Michigan, but serves clients in multiple states, having grown its footprint through a strategy that emphasizes service excellence, cybersecurity prowess, and business-savvy solutions that bring lasting value to client organizations.
While Data Tech Café experienced growth and success prior to joining The 20 MSP Group, The 20’s business model helped the Michigan-based organization reach new heights and emerge as a major player in the managed services landscape.
Data Tech Café’s remarkable evolution as a member of The 20 MSP Group culminated in the MSP being honored with the prestigious “MSP of the Year” award last year at The 20’s annual VISION event.
The 20’s leadership is delighted to welcome such an established and accomplished MSP to its ranks, and is working to retain top talent, including key members of Data Tech Café’s executive team.
“Data Tech Café has been on an incredible growth journey since joining our group,” shared Tim Conkle, The 20’s founder and CEO. “Watching them mature and evolve has been hugely inspiring, and we’re all looking forward to getting inspired all over again by the great things we’ll accomplish together.”
The 20’s M&A journey began in 2022 with a flurry of MSP acquisitions. Now, twenty-seven acquisitions later, The 20 is well on its way to building an enduring national footprint. Conkle largely credits The 20’s successful M&A run to the company’s unique consolidation strategy, which involves acquiring MSPs exclusively from The 20 MSP Group. This approach facilitates seamless integrations and robust cultural compatibility, while also mitigating risk.
“We don’t have to deal with the turbulence that accompanies most acquisitions,” remarked Conkle. “We learn to work closely with the MSPs we acquire long before any deals are brought to the table. This makes things easier on us, easier on them, and easier on our clients. The plan is to stick with what works, and what allows us to continue bringing our brand of managed and co-managed IT services to organizations that could use our help.”
Pinecrest Capital Partners served as the exclusive financial advisor to The 20 MSP on the acquisition and associated financing. The 20 has more acquisitions lined up in the coming months.
About The 20 MSP
The 20 MSP has been helping businesses succeed through better technology since 1986.
As a leading provider of managed IT services, The 20 MSP serves thousands of businesses nationwide, providing each one with white glove service, secure and streamlined IT infrastructure, and 24/7/365 support. We believe in building lasting relationships with clients founded on trust, communication, and the delivery of high-value services for a fair and predictable price. Our clients’ success is our success, and we are committed to helping each and every organization we serve leverage technology to secure a competitive advantage and achieve new growth.
Business is better when IT runs smoothly.
The 20 MSP Welcomes Two More MSPs to Its Growing Ranks
The 20 MSP continues M&A spree, expanding its national footprint through two strategic MSP acquisitions.
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PLANO, TX. Nov. 1, 2023 – The 20 MSP, a premier national managed service provider (MSP), today announced its completion of two more successful MSP acquisitions, making a total of twenty-six deals closed since the growth-minded tech company entered the M&A arena last year.
Joining The 20’s ranks are two renowned MSPs with strong track records of exceptional service delivery and consistent revenue growth, Managed IT Systems (CEO – Scott Meeler) and Network Technologies of Kansas (CEO – Jim Driggers II). As members of The 20’s acclaimed growth platform and ‘MSP co-op,’ The 20 MSP Group, Managed IT Systems and Network Technologies both enjoyed marked success in their respective regions: Managed IT Systems in the Atlanta and Athens areas, and Network Technologies in Topeka and its surrounding areas.
Meeler will continue to serve as an integral member of The 20 team, assuming a role that complements his unique skill set and individual expertise, while Driggers will pursue new opportunities outside the organization.
The 20’s leadership enthusiastically welcomes the two organizations to their growing team.
“We’re buzzing with excitement over here,” shared Tim Conkle, The 20’s founder and CEO. “Scott and Jim built their MSPs the right way, never sacrificing service quality for short-term growth. We’re thrilled to welcome their talented teams and loyal client bases to The 20 family, and look forward to working more closely with Scott as we continue our mission of providing business-transforming IT support on a national scale.”
The 20’s ambitious growth plans are anchored in a unique consolidation strategy that has been garnering significant industry attention. The strategy involves acquiring MSPs from The 20 MSP Group exclusively, as doing so eliminates much of the integrative friction that can hamper more traditional M&A deals. Because MSPs in The 20 MSP Group share common processes and a single tool stack, acquisition candidates are largely aligned with The 20’s business model well before any deals are brought to the table.
“We’re not pushing these MSPs to sell to us,” Conkle explained. “We let them come to us, and we’re only pursuing deals with operationally mature MSPs that have crossed certain revenue thresholds. We’re not interested in hastily tacking on MSPs before they’ve established themselves as serious players, because our strategy is all about harnessing growth momentum, not trying to manufacture it on the fly. It’s what works for us, and it’s what we aim to keep doing as we continue consolidating and pushing into new markets.”
Pinecrest Capital Partners served as the exclusive financial advisor to The 20 MSP on the acquisition and associated financing.
About The 20 MSP
The 20 MSP has been helping businesses succeed through better technology since 1986.
As a leading provider of managed IT services, The 20 MSP serves thousands of businesses nationwide, providing each one with white glove service, secure and streamlined IT infrastructure, and 24/7/365 support. We believe in building lasting relationships with clients founded on trust, communication, and the delivery of high-value services for a fair and predictable price. Our clients’ success is our success, and we are committed to helping each and every organization we serve leverage technology to secure a competitive advantage and achieve new growth.
Business is better when IT runs smoothly.
The 20 MSP’s aggressive consolidation strategy gains momentum as it welcomes a key player into its network of IT excellence.
Plano, TX, October 04, 2023 — The 20 MSP, an industry-leading managed service provider with offices spanning the country, today announced another strategic acquisition. The latest MSP to join The 20’s ranks is 3i International, a prominent player in the managed IT services industry serving clients in the Houston and Dallas areas.
This deal marks the twenty-fourth for The 20 since the company entered the M&A arena last year.
3i International rose to prominence as a member of The 20’s peer group, leveraging The 20’s acclaimed growth platform to evolve into one of Texas’s most highly regarded IT firms. 3i’s track record of client success reflects the company’s unwavering commitment to empowering small and medium-sized organizations through smarter, more streamlined technology, and their industry specific expertise has solidified their reputation as the go-to IT provider for various sectors in Houston and beyond. The 20’s leadership team is energized by the opportunities this partnership opens up.
“We have a special bond with 3i, having worked closely with their team over the years” said Tim Conkle, CEO of The 20. “They have consistently exhibited a deep understanding of both the business and technical side of the MSP equation. Our growth plan is fueled by quality – quality people, quality services, and quality culture – and we couldn’t be more excited about the quality we’re adding with 3i.”
Mark Elliott, President and CEO of 3i International, expressed his enthusiasm about the opportunities for growth and innovation that lie ahead. “The 20 is a stand-out national MSP on an incredible trajectory. I’m thrilled to be joining a forward-thinking team committed to setting new standards in managed services, and ready to do my part to help them continue to innovate and raise the bar.”
This latest acquisition deepens The 20’s rapidly expanding national footprint while extending its reach in several key markets. Since beginning its M&A spree with a flurry of acquisitions in 2023, The 20 has kept its foot on the gas, and plans to continue consolidating throughout the remainder of this year.
“We have momentum and a rock-solid acquisition process that’s only getting more efficient,” shared Conkle. “But what really sets us apart is our large pool of acquisition candidates who already align with The 20 both operationally and culturally – the 170+ MSPs in our group. This is the real difference-maker, and the linchpin in our ambitious growth plan.”
As businesses continue to invest in technology at unprecedented rates, The 20 intends to remain on a rapid growth trajectory, with multiple acquisitions lined up each month for the remainder of 2023. Conkle has remarked on the relative ease of The 20’s integration process and how exclusively purchasing MSPs in The 20’s peer group minimizes attrition, streamlines tool integration, and saves sellers’ significant dollars through reduced legal fees.
“Our unique M&A approach is empowering us to build a national footprint without sacrificing the local relationships between MSPs and their customers. This is the best of both worlds – and a recipe for success in our competitive industry.” Pinecrest Capital Partners served as the exclusive financial advisor to The 20 MSP on the acquisition and associated financing.
About The 20 MSP
The 20 MSP has been helping businesses succeed through better technology since 1986. As a leading provider of managed IT services, The 20 MSP serves hundreds of businesses nationwide, providing each one with white glove service, secure and streamlined IT infrastructure, and 24/7/365 support. We believe in building lasting relationships with clients founded on trust, communication, and the delivery of high-value services for a fair and predictable price. Our clients’ success is our success, and we are committed to helping each and every organization we serve leverage technology to secure a competitive advantage and achieve new growth. To learn more, visit the20msp.com.
About The 20
The 20 is an exclusive consortium for Managed Service Providers (MSP) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond proven tools and processes, The 20 touts a proven sales model, a community of industry-leading MSPs, and ultimate scalability. To learn more, visit the20.com
Presented at VISION ’23, The 20’s tenth annual VISION conference, these awards recognized MSPs and vendors for their outstanding achievements.
DALLAS, Aug. 28, 2023 — The 20 MSP Group, leading MSP consortium, honored top-tier MSPs and vendors at VISION ’23, the company’s tenth annual VISION conference. These awards recognized MSPs and vendors for their outstanding achievements over the past year.
“The 20 is proof that MSPs can work together and take pride in each other’s success. Giving out these awards to recognize the tireless efforts of the MSPs in our community is gratifying in and of itself, but it’s especially gratifying in the context of our group — we love seeing each other win, and anyone who was in attendance could see that,” said Tim Conkle, CEO of The 20.
“It was also a tremendous honor to recognize top-performing vendors for their innovative tools and solutions, which not only empower our MSP members to do more with less, but also push our entire industry forward,” Conkle added.
The 20’s VISION ’23 Awards include:
MSP of the Year – Sean Morreno, Data Tech Cafe
MSP Business Growth – Reade Taylor, Cyber Command
Most Engaged MSP – Brandi & Chris Couse, Mash Grape Technologies
Support Desk Favorite – Greg Padgett, Eagle’s Wings Technologies
Ambassador of the Year – Forrest Smith, ASGARD IT Services
Best Revenue Booster – Galactic Advisors
Most Disruptive Solution – Cytracom
Most Helpful Vendor – Huntress
Product of the Year – Pax8
Partner of the Year – BLOKWORX
Hailed as the premier MSP event of the year, VISION ’23 was attended by hundreds of MSPs from all across North America, and featured best-in-class thought leadership, actionable content sessions, channel trends, interactive peer panels, and peer networking — all focused on helping growth-minded MSPs position themselves for success in the coming year. This year’s event boasted two keynote speakers: best-selling author and motivational speaker, Amberly Lago and author of “ROE Powers ROI, Mike Rose.
About The 20 MSP Group
The 20 is an exclusive business development group for Managed Service Providers (MSPs) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for MSP clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond cutting-edge tools and processes, The 20 touts a proven sales model, a community of industry leaders, and ultimate scalability. For more information, visit the20.com.
The 20 MSP Continues to Lead M&A Charge with Latest Acquisition
We’re proud to announce our acquisition of Inerva Technology Advisors, an award-winning IT firm serving clients in the Greater Saint Louis Area and beyond.
Big news! The 20 MSP has completed its twenty-third acquisition to date, marking the tenth deal closed this year.
Our latest strategic move brings on board the esteemed IT firm, Inerva Technology Advisors, headquartered in Saint Louis and led by Derrick Weisbrod, founder and CEO. Inerva has been knocking it out of the park as a member of The 20 MSP Group. Their commitment to client success, their tireless innovation and problem-solving prowess, their dedication to tailoring solutions to the unique needs of their clients’ industries – these are just some of the reasons why it’s an honor to welcome Inerva to the team.
Our CEO Tim Conkle expressed his excitement about the deal: “Adding Inerva to the team gives us a huge boost in terms of resources and expertise – especially in the healthcare industry. We’re getting bigger because we want to get better, and this latest move will help us do exactly that. I’m excited on our clients’ behalf for the improvements coming their way.”
The 20 MSP is quickly turning into the first national MSP of its kind, and the growth journey we’re on is something special. And while it’s important to stop and smell the roses, our focus is firmly on the the future. So, what lies ahead for The 20 MSP?
Full Speed Ahead
We plan to sustain our M&A momentum in the coming months, as we look to build a lasting national footprint and extend our reach in several key markets. The time for consolidation is still ripe, and we’re lucky to have a full pipeline of acquisition candidates: the MSPs that belong to The 20 MSP Group.
It’s hard to overstate the importance of the role The 20 MSP Group plays in our consolidation efforts. Conkle has commented on the connection between the group and our M&A strategy:
“Bringing quality people together to amplify each other’s talents and strengths is what The 20 has always been about, and we’re following that same logic with these acquisitions. The right people in the right seats is how we make magic happen.”
That’s the ticket: bringing people together. Every acquisition is really a celebration of a preexisting partnership. And while there is no expectation that an MSP joining The 20 MSP Group will eventually sell to us, we take pride in offering this viable exit strategy for our MSP members.
Visit Our Newly Launched Page for Free M&A Resources
Stay tuned for more M&A news from The 20 and make sure to visit our newly launched M&A page, a great free resource for managed service professionals who are curious about consolidation, or even ready to get in on the action.
Last chance to Register for VISION ’23!
There are plenty of IT conferences, but there’s only one VISION. VISION ’23 is just weeks away and this could be your last chance to register. Here at The 20, we do IT events our way. That means content you won’t get anywhere else, an atmosphere you won’t find anywhere else, and a transformative experience that will leave you counting down the days till VISION ’24.
The 20 MSP Acquires Cirrus IT Solutions, Strengthens National Presence
PLANO, TX. July 3, 2023 – The 20 MSP, a leading provider of managed IT services, today announced its acquisition of Cirrus IT Solutions (CEO – Brad Storz), a highly regarded IT company serving clients in Knoxville, Tennessee and the surrounding area.
This deal marks the twenty-second acquisition for the rapidly expanding company, and the ninth of the year. The 20 seeks to solidify its national footprint through a combination of organic growth and strategic M&A deals.
Cirrus IT Solutions thrived as a member of The 20 MSP Group, a business development “co-op” dedicated to fostering growth among forward-thinking managed service providers (MSPs) looking for help with scalability, sales, and service delivery. The company’s commitment to excellence and client empowerment propelled them to prominence in the Knoxville area, and their consistent growth led to their inclusion in The 20 Elite, an exclusive tier reserved for top-performing MSP members.
The 20’s leadership team is excited about the partnership and eager to deepen its relationship with the talented Cirrus group.
“Today is a great day for both companies and, most importantly, for our collective client base,” said The 20’s Chief Executive Officer and founder, Tim Conkle. “Cirrus brings a lot to the table, including a first-rate team of motivated individuals who understand that the core of what we do is service. Brad’s commitment to excellence impressed us from the get-go, and I’m confident that his leadership and in-depth knowledge of our industry will continue to help The 20 distinguish itself on the national stage,” Conkle added.
This most recent deal by The 20 will not be the last, as the company has a full pipeline of acquisition candidates, all of which belong to The 20 MSP Group. As Conkle explained, acquiring MSPs exclusively from the group enables a powerful M&A strategy that builds on preexisting synergies and relationships.
“The companies we’re acquiring are all MSPs we’ve worked with closely on a long-term basis,” said Conkle. “This not only allows us to cross the t’s and dot the i’s quickly and with minimal disruption to end clients, but also, it means we’re building on relationships that have been firmly established – not trying to create compatibility from scratch as it typically the case in deals like this.”
The 20 remains steadfast in its M&A strategy, and is poised to sustain its acquisition momentum throughout the remainder of 2023. The organization’s rapid expansion and distinctive consolidation approach have garnered significant industry recognition, solidifying the company’s status as a prominent player in the competitive M&A landscape.
“We’re thrilled by how far we’ve come, and how successful this roll-up has been so far,” said Conkle. “But there’s more work to be done, and our passion and commitment are as strong as ever.”
Pinecrest Capital Partners served as the exclusive financial advisor to The 20 MSP on the acquisition and associated financing.
Manus Dei Joins The 20 Family!
The 20 MSP expands its reach with the acquisition of Manus Dei, a prominent MSP in Northern Virginia.
We did it again! Another acquisition in the books, another step taken in our ambitious M&A plans. The 20 MSP is proud to announce our acquisition of Manus Dei, a highly regarded MSP with clients across Northern Virginia. A warm welcome to Fred Duca and his whole team!
This makes eight acquisitions for the year, and a total of twenty-one since we started our ‘M&A spree’ in 2022. That’s a lot of deals inked. A lot of exciting moments. A lot of work. And yes, a lot of fun.
But we don’t want to focus exclusively on how many MSPs we’ve acquired, even though we are proud of the M&A run that we’re currently on. That’s because each deal is unique, and every MSP we acquire brings something different to the table. Our M&A process might be highly standardized, but the relationships we have with these MSP owners and their teams are anything but.
And that’s what this is all about at the end of the day, this growth journey that we’re on: it’s about building relationships with real people who need our help. That’s what’s behind all the numbers. That’s what makes this big, beautiful engine run.
The Power of Service
It’s not a coincidence that this latest acquisition has us thinking about relationships, service, and people. Manus Dei’s client base consists largely of schools, parishes, and nonprofits, and their shining example is a powerful reminder that, in business, being successful and service-oriented aren’t mutually exclusive – and in fact, often go hand-in-hand.
If you’re in the MSP game and you don’t believe this … good luck. There’s a reason it’s called managed services. MSPs succeed when they help their clients succeed. When you boil it all down, it’s really that simple.
The success of The 20 MSP Group (not to be confused with The 20 MSP) and the success of our MSP members also speak to the power of service – of helping others with genuine goodwill. We give our members tools and processes to help them succeed, and our MSP blueprint plays an undeniable role in their growth and progress. But equally important is what members give each other. Until you witness it for yourself, it’s hard to truly understand, but The 20 isn’t just a group of MSPs that work together; it’s a group of people who really care about each other and who want to see each other succeed.
With that, we’d like to extend another warm welcome to the Manus Dei team. We look forward to working with your people to bring our collective client base real value. Here’s to making it happen together!
What’s Next for Us?
Our plan for the remainder of the year is to continue expanding The 20 MSP through a combination of organic growth and vigorous M&A activities. Our aim is to solidify our national footprint and establish a strong presence in every major metropolitan area in the US, before we begin acquiring companies within the same markets, building upon existing foundations and subsequently scaling those markets for further growth.
The MSPs we’re acquiring all come from The 20 MSP Group, and, as our CEO Tim Conkle recently explained, that’s what makes our M&A strategy so efficient: “We don’t have to go hunting for quality MSPs and then figure out how to integrate them. The secret sauce is that we actively cultivate these MSPs through our group, ensuring they embody our values and way of doing business long before any deals are on the table.”
And although not every MSP in The 20 MSP Group is interested in selling, a good number are. Our acquisition pipeline is full, and at the risk of sounding like a broken record …
This is just the beginning!
Stay tuned for more M&A news from The 20 and make sure to visit our newly launched M&A page, a great free resource for managed service professionals who are curious about consolidation, or even ready to get in on the action.
Don’t Forget to Register for VISION ’23!
Want to experience the power of connection and get a taste of the incredible community that exists here at The 20?
Join us this August at VISION ’23! VISION is The 20’s annual conference for growth-minded MSPs and IT professionals. Since we started the conference back in 2017, VISION has grown into one of the premier events of the channel, attracting hundreds of MSPs from all across North America for 2+ days of game-changing insights, growth strategies, and the best party in the IT space.
Are you ready to take your MSP from good to great? Your growth starts with VISION. Get your ticket today.
