The 20 MSP Presents $140k Contribution to the Coventry Reserve

Full Press Release Here

The 20 MSP, leading managed service provider with offices nationwide, today presented a check for $140,000 to the Coventry Reserve, an organization that provides life enrichment opportunities for adults with special needs.

The funds were raised at VISION ’22, The 20 MSP’s annual conference for growth-minded managed service providers. During a session featuring The 20 MSP’s CEO, Tim Conkle, and the CEO of Kaseya, Fred Voccola, Conkle announced a call for donations. Voccola pledged $100k, and joining him with their own pledges were Conkle, the cybersecurity firm BLOKWORX and a number of other conference attendees.

“I’m humbled, grateful, and deeply moved by the response we got,” said Conkle. “These generous contributions are going to help Coventry better serve the adults with special needs community. As the proud father of a member of this community, I can’t express how thankful I am for the kindness shown by my peers — and for the tireless efforts of the Coventry Reserve. This is a very special moment for me,” Conkle added.

“This timely donation has our entire organization feeling energized and hopeful about the future,” said Darlene Blakey, Executive Director. “Here at the Coventry Reserve, we’re currently working hard to expand our mission and bring even more opportunities to adults with special needs. The 20’s call for contributions couldn’t have come at a better time, and on behalf of our whole team, I’d like to thank everyone who donated. Your contributions are going to have an immediate and tangible impact.”

Darlene Blakey accepted the donation on behalf of the Coventry Reserve. Pictured from left to right are: Crystal McFerran (CMO, The 20), Tim Conkle (CEO, The 20), Darlene Blakey (Executive Director, Coventry Reserve).

To find out more about the organization and how you can contribute: https://coventryreserve.org/

October sees The 20 MSP’s M&A spree continue, as we acquire 4 more leading MSPs.

The 20 MSP is delighted to announce another round of acquisitions are in the books. Last month we added six stellar MSPs to The 20 team, and now we’re kicking off October by with four more deals!

We warmly welcome the following managed service providers to The 20 MSP family:

WOLFGUARD IT

CEO: Chris Kimbell
Montana
https://www.wolfguardit.com/

BOLDER Designs

CEO: John Rutkowski
Delaware
https://www.bolderdesigns.com/

Byte-Werx

CEO: Michael Wayland
Arkansas
https://www.byte-werx.com/

JS Computek

CEO: Caleb Brown
Missouri
https://www.jscomputek.com/

As members of The 20’s growth platform, all four of these organizations have achieved consistent growth and success across a variety of industry verticals. These are operationally mature companies with momentum and ambition, and we’re absolutely thrilled to be joining forces with them.

Every successful M&A deal we make is based on careful consideration of operational and cultural compatibility, and brings us one step closer to our ultimate goal of building a premium national MSP with unmatched scale.

One Team. One Dream. One Brand.

Our mission here at The 20 MSP is simple: we want to build the first and best premium national MSP platform in the United States. We’re well on our way to achieving this goal, fueled by a combination of organic growth and an aggressive M&A strategy tempered by our commitment to partnering only with companies that share our core values and ‘people-first’ business philosophy. After all, successful M&A deals require more than basic operational compatibility; they require a shared vision.

What makes these acquisitions so exciting and promising is the fact that we’ve worked closely with all four of the MSPs involved, and know that they genuinely care about their clients’ success. It’s not by chance that WOLFGUARD IT, BOLDER Designs, Byte-Werx, and JS Computek have established themselves as leading MSPs; they understand how to leverage technology to help clients achieve core business goals, and they deliver exceptional technical service with a human touch.

In short, we’re confident that this is a win for everyone involved — especially for our collective client base, who can expect the support they receive to get even better. We’re talking more advanced services and higher-value offerings. Our team hasn’t just gotten bigger; it’s gotten smarter and faster, too.

The 20 MSP has more acquisitions lined up in the coming months. “We have plenty of MSPs in The 20’s growth platform who are ready to be rolled up,” said our CEO, Tim Conkle. “And because we’ve worked closely with these companies, a lot of the integrative work that traditional mergers require is already done, allowing us to consolidate quickly and seamlessly. This is an exciting step forward, but it’s one of many we plan on taking.”

About The 20 MSP

The 20 MSP has been helping businesses succeed through better technology since 1986.

As a leading provider of managed IT services, The 20 MSP serves hundreds of businesses nationwide, providing each one with white glove service, secure and streamlined IT infrastructure, and 24/7/365 support. We believe in building lasting relationships with clients founded on trust, communication, and the delivery of high-value services for a fair and predictable price. Our clients’ success is our success, and we are committed to helping each and every organization we serve leverage technology to secure a competitive advantage and achieve new growth.

Business is better when IT runs smoothly.

The 20 MSP Announces Six Acquisitions, Bold Vision for the Future

September is a month of vigorous M&A activity for The 20 MSP, as we acquire six industry-leading MSPs.

Full Press Release Here

The 20 MSP is proud and excited to announce that it has acquired six MSPs located in five different states. We warmly welcome the following companies to The 20 family:

Your IT Group, Florida, Website
INGRAIN IT, Wisconsin, Website
Peterson Technology Group, Wisconsin, Website
Monroy IT Services, San Antonio, TX, Website
Network Management Solutions, California, Website
Cirrus Technologies, Inc, Ohio, Website

All six of these organizations have been members of The 20’s growth platform for quite some time, leveraging our MSP blueprint to achieve consistent growth and success across a variety of industry verticals. Adding their talented teams, resources, and growing client bases will give The 20 a tremendous boost, deepen our national footprint, and elevate our services.

One Team. One Dream. One Brand.

Our mission here at The 20 MSP is simple: we want to build the first and best premium national MSP platform. And doing that means remaining on a trajectory of rapid growth. M&A will play a large role in our growth strategy, but we’re committed to partnering only with companies that share our values and organizational culture. Successful M&A deals require more than basic operational compatibility; they require a shared vision.

What makes these acquisitions so exciting and promising is the fact that we’ve worked closely with all six of these MSPs, and know that they’re people-first companies, just like us. We’re on the same page, and now, we’re on the same team.

Your IT Group, INGRAIN IT, Peterson Technology Group, Monroy IT Services, Network Management Solutions, and Cirrus Technologies, Inc. all boast a proven track record of client satisfaction, and have experienced steady growth over the past several years. We’re excited to join forces with such exemplary managed service providers, and are confident that this is a win for everyone involved — especially our collective client base, who can expect great things in the coming months. We’re talking more advanced services and higher-value offerings. Our team hasn’t just gotten bigger; it’s gotten smarter and faster, too.

Pinecrest Capital Partners served as the exclusive financial advisor to The 20 on the acquisitions and associated financing.

The 20 MSP has more acquisitions lined up in the coming months. “The plan is to continue aggressively expanding our nationwide footprint through a combination of organic growth and acquisitions,” said our CEO, Tim Conkle. “This is just the beginning.”

About The 20 MSP

The 20 MSP has been helping businesses succeed through better technology since 1986.

About The 20 MSP Group

The 20 is an exclusive business development group for Managed Service Providers (MSP) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond proven tools and processes, The 20 touts a proven sales model, a community of industry-leaders, and ultimate scalability.

Full Press Release Here

Leading MSP organization, The 20, today announced the appointment of Michael Bone to the position of Chief Revenue Officer. The hire comes as the company continues to enhance its corporate structure to sustain growth and expand into new markets.

Bone joins The 20 with 25 years of corporate leadership experience in IT and software industries, and his expertise spans both SaaS and on-premises environments. Throughout his career, Bone has consistently built out sales and marketing operations that fuel organic growth and drive client satisfaction. His previous roles include CRO at ESW Capital, CRO at CompassMSP, leading global sales at CyberLinkASP, and a senior consultant role at Huthwaite, the creators of “SPIN” solution selling.

In his role as CRO, Bone will seek to elevate The 20’s services, augment client-facing operations, and enable client success through innovative solutions and consultative selling.

“It’s exciting to think about what Michael’s leadership skills and passion for building strong partner relationships will do for our growing company,” said Tim Conkle, CEO of The 20. “Michael’s forward-looking sales and revenue operations methodologies dovetail perfectly with our growth strategy. His industry expertise will be a vital part of The 20’s ongoing mission to provide clients with exceptional services that ensure their long-term success.”

“I’m deeply grateful for this opportunity and excited about the future,” said Bone. “The 20 is a company on the rise, and I’m determined to help strengthen and expand our services so that the organization and our clients can continue to flourish in an ever-evolving MSP landscape.”

Michael Bone is the latest addition to The 20’s executive leadership team, which includes Tim Conkle (CEO), Ken Pecot (COO), Crystal McFerran (CMO), Ciera Cole (CXO), Ken Nix (CISO), and Donna Pebworth (CFO).

About The 20
The 20 is an exclusive business development group for Managed Service Providers (MSPs) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for MSP clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond cutting-edge tools and processes, The 20 touts a proven sales model, a community of industry leaders, and ultimate scalability. For more information, visit https://www.the20.com

Follow The 20: Twitter, LinkedIn and Facebook

ANNAPOLIS, MARYLAND/ Channel Program, which recently launched a rapidly growing social and media platform purpose-built to unify the IT Channel industry, announced its “can’t miss” virtual event on June 8, 2022, at 11:30 AM EDT.

Channel All-Stars will be a 3.5-hour virtual event hosted by Channel Program and premier sponsor Gradient. It will celebrate the energy that powers growth and the drive to thrive in uncertain times. Channel Program’s Co-Founders Kevin Lancaster and Matt Solomon will interview the event’s headline guest Gary Vaynerchuk (GaryVee) – a serial entrepreneur, venture capitalist, author, speaker, and internet personality.

Gary is one of the most sought-after public speakers alive today. His accolades include being a four-time New York Times bestselling author and an early investor in companies such as Twitter, Tumblr, Venmo, and Uber. He is also an NFT pioneer, set to launch what will become New York City’s first NFT restaurant in “an iconic New York City location” this year. Co-host Matt Solomon relays his excitement about what Gary will share with event attendees, “I’ve had the good fortune to interview Wayne Gretzky and Magic Johnson in past virtual events that attracted thousands of viewers. I am just as excited to have the opportunity to speak with Gary Vee about the obstacles he has overcome in his life, the keys to his success, and his thoughts on how to turn business challenges into growth.”

Introductory speaker Colin Knox (Gradient) will be followed by 3 powerhouse panels moderated by Jay McBain, Kris Blackman, and Paul Green. The event will also include keynotes from Eric Torres (ScalePad), Danny Jenkins (ThreatLocker), and Ted Roller (Zomentum) as well as discussions with All-Star panelists. The event speakers will examine the state of the channel, share forward-looking insights, and outline practical steps that you can take RIGHT NOW to grow and thrive in challenging times. Attendees will have the opportunity to ask questions throughout the event.

Turn Challenge Into Growth

Significant international conflicts, the global pandemic, and the increasingly hostile cyber threat landscape have instigated a new wave of economic volatility and challenges to every industry, including that of Managed Service Providers. Yet the Channel continues to demonstrate incredible strength and resilience as MSPs have found ways to capitalize upon the opportunities offered by this massive amount of change. Tune in to hear how MSPs can continue to gain growth momentum and adjust their business initiatives and operations to thrive in a challenging economy and world.

Channel Program Founder Kevin Lancaster notes that events such as this are an important part of Channel Program’s mission, “At Channel Program, we develop and support initiatives that lead to the success and health of the Channel as a whole. That’s why we are excited to host this “can’t miss” event. We believe it is essential that Channel Program continuously provides the Channel access to expert resources and brainpower that will enable Channel community members not only to survive but also to thrive in one of the most volatile and hostile economic landscapes to date.”

Register for the event .

About Channel Program

Founded by veteran Channel technology leaders Kevin Lancaster and Matt Solomon, Channel Program is a truly open and democratized platform built to unify the entire IT Channel industry. It enables both IT Service Providers and Vendors to interact in one video-enabled social and collaboration platform that hosts a rapidly growing community of thousands of Channel and technology experts and influencers. Making space for a diversity of voices fuels Channel Program’s mission to revolutionize the $2.2 trillion IT Channel industry, by empowering and inspiring both IT Service Providers and Vendors to focus on community-building, collaboration, and respectful communication.

Channel Program’s website: https://channelprogram.com/

For more information, contact: Amy Roman
Chief Marketing Officer
Channel Program
[email protected]

Full Press Release Here

The 20 MSP, a leading business development group for managed service providers, today announced that CRN®, a brand of The Channel Company, has named three of The 20’s leaders to the esteemed Women of the Channel list for 2022: Ciera Cole, Chief Experience Officer; Crystal McFerran, Chief Marketing Officer; and Alexis Williams, Digital Marketing Coordinator. Those named on this annual list come from all corners of the IT channel — including vendors, distributors and solution providers whose vision, expertise and leadership help drive the industry forward.

By bringing innovative concepts, strategic business planning and comprehensive channel initiatives to life, these extraordinary women support partners and customers with exceptional leadership. CRN celebrates these women, who are so deserving of recognition, for their constant dedication to channel excellence.

Ciera Cole serves as Chief Experience Officer at The 20. In her role as CXO, Cole spearheads The 20’s efforts to provide its MSP members with one unified experience, securing retention, growth and satisfaction. Cole studied business at Baylor University and later received her MBA from Southern Methodist University while working full-time at The 20. This is her fourth time appearing on the Women of the Channel list.

Crystal McFerran is a proven marketing leader with nearly two decades of experience in B2B marketing, demand generation, marketing communications, lead nurturing, content strategy and multichannel marketing for the IT industry. In her current role as Chief Marketing Officer at The 20, McFerran draws on her marketing expertise and entrepreneurial experience to translate business objectives into marketing strategies, facilitating growth and scale for both The 20 and its MSP member network. McFerran holds a bachelor’s degree, MBA and M.A. from the University of Texas at Dallas. This is her fourth time appearing on the Women of the Channel list.

A rising talent in the IT space, Alexis Williams started out at The 20 as an intern, and now serves as Digital Marketing Coordinator. In this role, Williams is responsible for boosting the digital presence of The 20 and its MSP members through content creation and coordination, social media campaigns, and strategic marketing initiatives aimed at driving brand awareness. Williams holds two bachelor’s degrees from the University of North Texas and, in 2021, was named to the inaugural Channel Futures DE&I 101 list.

“It’s incredibly exciting and heartening to see three women from our company recognized on this year’s Women of the Channel list,” said Tim Conkle, CEO of The 20. “Alexis, Ciera and Crystal possess unique and invaluable skill sets, but one thing they all share is a hunger for innovation, and their relentless pursuit of excellence has been instrumental to our nationwide growth.”

“We are proud to once again recognize the remarkable leaders on this year’s Women of the Channel list. Their influence, confidence, and diligence continue to accelerate channel success significantly,” said Blaine Raddon, CEO of The Channel Company. “Their accomplishments will inspire others, and we look forward to witnessing their future contributions to the channel.”

CRN’s 2022 Women of the Channel list will be featured in the June issue of CRN Magazine and online at https://www.CRN.com/WOTC.

Follow The 20: Twitter, LinkedIn and Facebook

About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end-users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. https://www.thechannelcompany.com

Follow The Channel Company: Twitter, LinkedIn, and Facebook.

Full Press Release Here

Leading MSP organization, The 20, proudly announces the appointment of Ken Nix as the company’s Chief Information Security Officer (CISO).

With more than two decades of experience in compliance and cybersecurity, Nix brings a breadth and depth of knowledge to the position and a firm commitment to the digital safety of The 20 and its clients.

As CISO, Nix will spearhead the evolution of The 20’s multi-layered approach to cybersecurity in accordance with both industry and regulatory requirements, as well as leading-edge research and innovation.

Nix has a proven track record of helping businesses and organizations develop cybersecurity frameworks to repel threats and ensure compliance with GDPR, NIST, CMMC, ISO, and other common regulatory standards. His work in the education sector has also been transformative; in 2019, Nix helped secure approval from the Texas State Education Board for a Bachelor of Applied Technology in Cybersecurity. He currently serves on the Advisory Technology Board for Collin County Community College.

Prior to joining The 20, Nix spent 8 years at The 20’s sister company, Roland Technology Group, where he served as Chief Information Officer (CIO).

“There is no one in our industry with more integrity than Ken, or a stronger passion for safeguarding data in this dangerous digital era,” said Ken Pecot, COO of The 20. “I’ve had the pleasure of seeing him exhibit unmatched leadership as Chief Information Officer at Roland Technology, and I couldn’t be more excited to announce his appointment as our new Chief Information Security Officer. With Ken at the helm of The 20’s information security strategy, our future is looking bright — and secure.”

Ken Nix rounds out The 20’s executive leadership team, which includes Tim Conkle (CEO), Ken Pecot (COO), Crystal McFerran (CMO), Mark Elliott (CRO), Ciera Cole (CXO), and Donna Pebworth (CFO).

“I am tremendously honored to be joining a company as forward-thinking as The 20,” said Nix. “Cybersecurity and compliance are mission-critical, as they affect everything within a business, and my focus going forward will be on further strengthening The 20’s security posture and maintaining compliance to foster growth and protect our clients.”

About The 20
The 20 is an exclusive business development group for Managed Service Providers (MSPs) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for MSP clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond cutting-edge tools and processes, The 20 touts a proven sales model, a community of industry leaders, and ultimate scalability. For more information, visit https://www.the20.com

The 20 Named in the Dallas 100: The Fastest-Growing Private Companies in North Texas

PLANO, TEXAS NOVEMBER 8, 2021

Leading MSP consortium The 20 is being acknowledged by The Caruth Institute for Entrepreneurship at Southern Methodist University’s Cox School of Business, in The Dallas 100: The Fastest-Growing Private Companies in North Texas.

This annual list provides a conclusive list of the fastest-growing companies that are headquartered within the Dallas-Fort-Worth metroplex. To qualify for the Dallas 100, companies must be privately held corporations, proprietorships, or partnerships. The company must also be an operating company with at least three years history with sales of at least $500,000, but less than $75 million in the first of the three years.

“We are honored to be recognized in the Dallas 100: The Fastest-Growing Private Companies in North Texas,” said Tim Conkle, CEO of The 20. “We’ve seen impressive growth in the company, and we’ve worked hard to design a partner program that reflects our dedication to their success. The 20’s success is inextricably linked to that of our MSP members.”

The 20 MSP will attend The Dallas 100 Entrepreneur Awards on Thursday, November 18th at the Omni Dallas to accept their official award.

About The 20 MSP

The 20 is an exclusive business development group for Managed Service Providers (MSPs) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond world-class tools and processes, The 20 touts a proven sales model, a community of industry-leaders, and ultimate scalability. For more information, visit: https://www.the20.com.

Follow The 20 MSP: Twitter, LinkedIn, and Facebook.

Leading MSP organization The 20 proudly announces the promotion of Donna Pebworth to Chief Financial Officer.

Donna joined The 20 in August 2018 as Financial Controller, with responsibilities of financial reporting, accounting, budgeting, and HR/payroll within the organization. She brings more than 20 years of leadership experience in accounting and finance, and previously served as Controller for companies including The Gough Group, Brown+Company, Elevate Group Holdings, Spirit International and Urology Clinics of North Texas.

“Since joining The 20, Donna has played a critical role in the growth and success of our company, demonstrating her expertise in business, human resources and financial strategy. Her promotion is reflective of her dedicated leadership and contributions across finance and accounting,” said Tim Conkle, CEO of The 20.

As CFO, Donna will continue to lead and directly manage the overall planning of The 20’s financial affairs.

“It’s exciting to be part of this new chapter in The 20’s successful journey,” Pebworth said. “The company is growing into expanded markets, and there will be new systems implemented and new people to collaborate with as we continue to optimize our financial operations.”

Donna Pebworth rounds out The 20’s executive leadership team, which includes Tim Conkle – Chief Executive Officer (CEO), Ken Pecot – Chief Operating Officer (COO), Jeff Griffin – Chief Information Officer (CIO), Crystal McFerran – Chief Marketing Officer (CMO), Mark Elliott – Chief Revenue Officer (CRO), and Ciera Cole – Chief Experience Officer (CXO).

The 20 Honors Top Managed Service Providers and Vendors at VISION 2021

Full press release here

The 20, leading MSP consortium, honored top managed services providers and vendors with VISION 2021 awards. Presented at its eighth annual VISION conference, these awards recognized managed service providers and vendors for their outstanding achievements over the past year.

“Year after year, our community of MSPs continues to blow us away with their dedication to innovation, growth, and excellence. It’s an honor to recognize their commitment to The 20’s model, and showcase their continued performance and success,” said Tim Conkle, CEO of The 20.

“It is also a tremendous privilege to honor the vendors propelling the growth of our MSP members, and give them the recognition they absolutely deserve,” added Conkle.

The 20’s VISION 2021 Awards include:

MSP of the Year – Red Box Business Solutions
MSP Business Growth – E2 IT Consulting
Most Engaged MSP – Peterson Technology Group & Byte-Werx
Support Desk Favorite – Wolfguard IT
Ambassador of the Year – Gary Blawat of INGRAIN IT
Best Revenue Booster – Egnyte
Most Disruptive Solution – Kaseya
Most Helpful Vendor – Nerdio
Product of the Year – BLOKWORX
Partner of the Year – BLOKWORX

The VISION 2021 Conference featured best-in-class thought leadership, actionable content sessions, channel trends, interactive peer panels, and peer networking – all focused on growing your IT services business. Keynote speaker, Nick Vujicic, a world-renowned speaker, New York Times best-selling author, coach and entrepreneur, shared his life obstacles and how to turn them into opportunities. Hailed as the most important MSP event of the year, VISION brought together top MSPs and IT service providers for three impactful days of speakers, sessions, and networking focused on business best practices, thought leadership, and growth.

About The 20
The 20 is an exclusive business development group for Managed Service Providers (MSPs) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond world-class tools and processes, The 20 touts a proven sales model, a community of industry-leaders, and ultimate scalability. To learn more about The 20, contact us here.