The 20 Honors Top Managed Service Providers and Vendors at Virtual VISION 2020
Full press release
The 20, leading MSP consortium, honored top managed services providers and vendors with 2020 Virtual VISION awards. Presented at its seventh annual VISION conference, these awards recognized managed service providers and vendors for their outstanding achievements over the past year.
“Year after year, our community of MSPs continues to blow us away with their dedication to innovation, growth, and excellence. It’s an honor to recognize their commitment to The 20’s model, and showcase their continued performance and success,” said Tim Conkle, CEO of The 20.
“It is also a tremendous privilege to honor the vendors propelling the growth of our MSP members, and give them the recognition they absolutely deserve,” added Conkle.
The 20’s 2020 Virtual VISION Awards include:
The 2020 Virtual VISION Conference featured best-in-class thought leadership, actionable content sessions, channel trends, interactive peer panels, and virtual peer networking – all focused on growing your IT services business. Keynote speaker Gary Vaynerchuk, 5-time New York Times Best Selling Author, presented his road to entrepreneurship and how he created top line growth within his company. Hailed as the most important MSP event of the year, VISION brought together top MSPs and IT service providers for three impactful days of speakers, sessions, and networking focused on business best practices, thought leadership, and growth.
About The 20
The 20 is an exclusive business development group for Managed Service Providers (MSPs) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond world-class tools and processes, The 20 touts a proven sales model, a community of industry-leaders, and ultimate scalability. To learn more about The 20, contact us here.
Twelve of The 20 Members have been named as the world’s premier managed service providers on the 2020 annual Channel Futures MSP 501 rankings:
“We are pleased and honored to recognize our members’ accomplishments on the 501 list,” said Tim Conkle, CEO of The 20 MSP. “ We are grateful to have such an accomplished community and to be able to watch the continuous growth of each MSP. Congratulations to you all!”
For thirteen consecutive years, Channel Futures has hosted the annual MSP 501 as a celebration of the world’s top MSPs. What first began as simple report derived from a selection of channel partners, has since evolved to demonstrate exactly how these MSPs earned their ranking.
“For the third year running, the applicant pool for the annual MSP 501 has grown year-over-year, making this year’s list the most competitive in the survey’s history,” says Kris Blackmon, Senior Content Director at Channel Partners and Channel Futures. “The MSP 501 leveraged judgement methodology brand-new in 2020 to drill down into not just what makes a big managed service provider, but what makes a great managed service provider. The 2020 winners are truly the best examples of innovation, business acumen and strategic savvy on the planet. We extend our heartfelt congratulations to the 2020 winners and gratitude to the thousands of MSPs that have contributed to the continuing growth and success of both the 501 and the thriving managed services sector.”
The complete 2020 MSP 501 list is available at Channel Futures.
About The 20 MSP
The 20 is an exclusive business development group for Managed Service Providers (MSP) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond world-class tools and processes, The 20 touts a proven sales model, a community of industry-leaders, and ultimate scalability. For more information, visit https://www.the20.com.
Follow The 20: Twitter, LinkedIn and Facebook
About Informa Tech
Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.
The 20 Hires Chief Operating Officer and Chief Revenue Officer to Join Leadership Team
Chris H. Davenport II joins as COO and Mark Elliott as CRO
Full press release
The 20, a leading MSP consortium, today announced the expansion of its leadership team with the hiring of Chris H. Davenport II as Chief Operating Officer (COO) and Mark Elliott as Chief Revenue Officer (CRO).
Davenport and Elliott co-founded 3i International, an industry-leading Houston-based managed service provider currently serving over 500 clients.
“I’m thrilled to welcome Chris and Mark aboard,” said Tim Conkle, CEO. “The strong depth of expertise and leadership they bring to The 20 will be a pivotal resource in helping us to accelerate our forward momentum and ensure we achieve our long-term vision.”
As Chief Operating Officer, Chris H. Davenport II is a welcome addition to The 20’s leadership team. He will serve as the organization’s integrator and will be responsible for ensuring alignment and operational excellence across the company. Prior to joining The 20, Chris served as COO of 3i International.
“Chris is a seasoned operational expert with an excellent track record and strong leadership qualities. He is uniquely qualified to drive strategic prioritization and accountability within The 20, with a laser-focus on operational excellence,” said Tim Conkle, CEO of The 20. “I have tremendous confidence in Chris’ ability to align The 20’s world-class model with industry-leading operational practices to drive and extend the next generation of The 20’s vision.”
As Chief Revenue Officer, Mark Elliott will be responsible for the company’s sales and revenue growth strategies. As CEO of 3i International, Mark is a seasoned sales leader with over 25 years of experience successfully building and growing world-class sales teams. During his career, Mark has advised clients on effective – and cost-effective – approaches to developing infrastructure that fosters productivity and profitability.
“Mark’s proven success in driving revenue growth through digital transformation and innovative technologies is a natural fit for The 20 in its evolution into an end-to-end MSP blueprint,” said Conkle. “I am thrilled to have Mark join our leadership team and look forward to drawing from his expertise in developing new business strategies and leading high-performing sales teams.”
Both Davenport and Elliott will be based at The 20’s headquarters in Plano and will report directly to Tim Conkle.
“This is a pivotal moment for The 20. As the organization continues to expand, our top priority remains identifying the most qualified leaders to help our MSP partners achieve their growth objectives,” said Conkle. “Chris and Mark’s proven track records will be crucial to The 20’s continued success in the MSP space.”
Davenport and Elliott round out The 20’s executive team, which in addition to Tim Conkle as Chief Executive Officer, includes Jeff Griffin – Chief Information Officer (CIO), Crystal McFerran – Chief Marketing Officer (CMO), Jonathan Blakey – Chief Technology Officer (CTO), Ciera Cole – Chief Experience Officer (CXO), and Donna Pebworth – Controller. Learn more about The 20’s executive leadership team here.
About The 20
The 20 is an exclusive business development group for Managed Service Providers (MSP) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond proven tools and processes, The 20 touts a proven sales model, a community of industry-leaders, and ultimate scalability.
The 20, a leading business development group for managed service providers (MSPs), announced today that CRN®, a brand of The Channel Company, has named Ciera Cole, Chief Experience Officer, and Crystal McFerran, Chief Marketing Officer, to its prestigious 2020 Women of the Channel list. These women are from all areas of the IT ecosystem, including technology vendors, distributors, solution providers, and other IT organizations.
“CRN’s 2020 Women of the Channel list recognizes an accomplished group of influential women leaders whose strategic vision and unique achievements accelerate channel growth through cultivated partnerships, innovative thought leadership, and unwavering dedication to the IT channel,” said Bob Skelley, CEO of The Channel Company. “We are proud to honor them for their accomplishments and contributions to driving channel success.”
Ciera Cole has supported the CEO across both The 20 and its sister company, Roland Technology Group, over the past 6 years and was essential in helping build the organization from the ground up. As CXO, Ciera drives a unified experience at The 20 for retention, growth and satisfaction. Ciera studied business at Baylor University and later received her MBA from Southern Methodist University while working full-time at The 20. Click here to view Ciera’s WOTC profile.
Crystal McFerran has been critical in her leadership of The 20’s strategic planning, demand generation activities, and go-to-market execution for managed service provider members. She is an accomplished marketing professional with over 15 years of experience in B2B marketing, demand generation, marketing communications, lead nurturing, content strategy and multichannel marketing for the IT industry. Click here to view Crystal’s WOTC profile.
The 2020 Women of the Channel list will be featured in CRN® Magazine on June 8 and online at www.CRN.com/WOTC
About The 20
The 20 is an exclusive business development group for Managed Service Providers (MSP) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond world-class tools and processes, The 20 touts a proven sales model, a community of industry-leaders, and ultimate scalability. For more information, visit https://www.the20.com.
Follow The 20: Twitter, LinkedIn and Facebook
About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end users. Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelcompany.com
Follow The Channel Company: Twitter, LinkedIn, and Facebook
Copyright ©2020. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.
The Channel Company Contact:
Jennifer Hogan
The Channel Company
[email protected]
The 20 Honors Top Managed Service Providers and Vendors at VISION 2019
View full release here
The 20, leading MSP consortium, honored top managed services providers and vendors with 2019 VISION awards. Presented at its sixth annual VISION conference in Dallas, these awards recognized managed service providers and vendors for their outstanding achievements over the past year.
“Year after year, our community of MSPs continues to blow us away with their dedication to innovation, growth, and excellence. It’s an honor to recognize their commitment to The 20’s model, and showcase their continued performance and success,” said Tim Conkle, CEO of The 20.
“It is also a tremendous privilege to honor the vendors propelling the growth of our MSP members, and give them the recognition they absolutely deserve,” added Conkle.
Congratulations to our 2019 VISION Award Winners!
MSP of the Year – Network Management Solutions

MSP Business Growth – YourITgroup

Support Desk Favorite – Cirrus Technologies

Ambassador of the Year – John Rutkowski III of Bolder Designs

Partner of the Year | Best Revenue Booster – Crayon

Product of the Year – Cytracom

Most Helpful Vendor – BLOKWORX

Most Engaged MSP – Byte-Werx
Most Disruptive Solution – Huntress Labs
The 2019 VISION Conference focused on two primary topics: cybersecurity and sustainable business growth. The 3-day event featured best-in-class thought leadership, actionable content sessions, channel trends, stimulating workshops, interactive peer panels, and extensive peer networking – all focused on growing your IT services business and addressing top cybersecurity challenges. Keynote speaker Kevin Mitnick, the world’s most famous hacker, presented live demonstrations of the latest hacking techniques to educate the audience and raise security awareness. Hailed as the most important MSP event of the year, VISION brought together top MSPs and IT service providers for three impactful days of speakers, sessions, and networking focused on business best practices, thought leadership, and growth.
About The 20
The 20 is an exclusive business development group for Managed Service Providers (MSPs) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond world-class tools and processes, The 20 touts a proven sales model, a community of industry-leaders, and ultimate scalability. To learn more about The 20, contact us here.