The MSP Event of the Year! Aug 27 - 30

Meet David Albert, Tier 1 Support Technician

What do you do here at The 20? 

I am a Senior Tier 1 Support Technician.

Describe The 20 in three words…

Innovative, supportive, and rewarding.

As a kid, what did you want to be when you grew up? 

A fighter pilot (Top Gun and Independence Day were my favorite movies)!

What’s the most challenging thing about your job? 

Getting my monitors to align correctly on the mounting bracket.

What do you consider your greatest achievement? 

I once ran a mile in under 7 minutes.

What do you think is the most important quality necessary for success? 

Eagerness. One must be eager to relentlessly pursue his or her goals regardless of the circumstances.

What do you like most about The 20? 

I enjoy having access to the abundance of knowledge shared by all the smart folks on the support desk.

What do you like to do in your spare time? / What are your hobbies? 

I love rock climbing. It combines physical activity with the great outdoors and there’s nothing much better than that. I’m also very into music and regularly play guitar. Video games and ‘nerding-out’ on computer parts/other gadgets are also common pastimes. 

Where are you going on your next vacation? 

No plans yet, but hopefully somewhere cold with lots of mountains and trees.

What’s your top life hack? 

A simple inventory of what you’re grateful for when you’re feeling down can often correct that sour mood (this may be a boring life hack, but IMPORTANT nonetheless)!

Interested in working with David Albert at The 20? We’re hiring!
Check out our Careers page for more info.