The MSP Event of the Year! Oct 4 - 7

Meet Sean Coker, Support Desk Technician!

Meet Sean Coker, Support Desk Technician!

Sean Coker quickly became a tremendous asset to the entire team at The 20. Read below to find out more about Sean.

What do you do here at The 20?

I am a support desk tech here at The 20, which means that I spend most of my day handling email-tickets.

Describe The 20 in three words…

Growth, Co-operation, Security

As a kid, what did you want to be when you grew up? 

I wanted to be an archeologist growing up.

What’s the most challenging thing about your job? 

Trying to make each user feel heard and taken care of when it is busy.

What do you consider your greatest achievement? 

My greatest achievement would probably be getting my B.S. in Economics as a first generation student.

What do you think is the most important quality necessary for success? 

In my experience, perseverance has been the quality most important for success.

What do you like most about The 20? 

This is my first real IT job, so I have really appreciated how kind and eager to help all my coworkers are.

What do you like to do in your spare time? / What are your hobbies? 

In my off hours, I generally spend time playing video games with my GF and exploring new restaurants throughout DFW.

Where are you going on your next vacation?

DC for all the monuments and museums, might even take a quick trip over to Baltimore to pay my respect to Edgar Allen Poe.

What’s your top life hack?

Keyboard shortcuts and hotkeys. Learn them, use them, love them.

Interested in working with Sean at The 20? We’re hiring! Check out our Careers page for more info.