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MSP Spotlight: Code Red Networks

Meet Dennis Ward of  Code Red Networks!


Tell us a little about your MSP…

Code Red Networks is located  in Plymouth, MI and was started in  March of 2018. 

How long have you been a member of The 20?

 We have been a member since we opened Code Red Networks in 2018.

Why did your MSP originally look to partner with The 20?

I was tired of fixing tools and wanted to scale without building my own help desk.

Tell us about the biggest change in your business since joining The 20.

 We are growing and have doubled every year.

What do you like most about being a member of The 20?

The 20 is  willing to help you out in a drop of a hat. We are a one man shop and have to do everything. With that being said, when I run into a problem that I can’t fix,  I lean on The 20 community to help.

What do you think is the most important quality necessary for success?

  1. Scale

  2. Being afraid of bringing any type of client, no matter their size or complexity.

What are your biggest business challenges?

-Learning how to think outside of the box

-Looking at the bigger picture.

-Learning how to talk to bigger prospects.

What are your areas of focus for 2021?

-Moving all clients to the help desk

-Sale process

-Marketing funnel

– Scale

What advice would you share with an MSP looking to scale their business?

  1. When you are joining The 20, go all in.
  2. Open your mind to the bigger picture that Tim is laying out for us.


What book are you currently reading?

Scaling up

Favorite blogs / podcasts

Daren Hardy

Interested in becoming a member like Code Red Networks? Click here for more information!