Meet Michael of YourITgroup!
Tell us a little about your MSP…
Our HQ is in Boca Raton with support for the greater tri-county (MIA, Broward, Palm Beach) area. YourITgroup has been in business since 2001, new ownership (me) in 2015.
How long have you been a member of The 20?
We’ve been a member of The 20 for 6 years.
Why did your MSP originally look to partner with The 20?
Why re-invent the wheel? Work on the parts of the business that will grow it.
Tell us about the biggest change in your business since joining The 20.
Biggest change is our revenues. With Tim and The 20’s help and guidance, we have almost quintupled our MRR.
What do you like most about being a member of The 20?
Always being on the forefront: Security, Industry, etc. You know who the winners are? The ones that bolt out of the gates first. If you’re not first, you’re last.
What do you think is the most important quality necessary for success?
Sales and marketing focus. If you aren’t great at sales or not a people person, get someone who is STAT. Just like how we need to get our clients out of the mindset that IT is not an expense but a great investment, we too need to think that salespeople are not an expense but a great investment.
What are your biggest business challenges?
Managing the growth. It is true what they say, mo money – mo problems.
What are your areas of focus for 2021?
Compliance – I believe CMMC or some form of it will be the standard for most companies in 3-6 years
What advice would you share with an MSP looking to scale their business?
Be around people who have already done it. Their knowledge and guidance will shoot you there faster than anything else, period.
What book are you currently reading?
o Good to Great – Jim Collins
o Chief Joy Officer – Richard Sheridan
o Radical Candor – Kim Scott
The Tony Robbins Podcast
Interested in becoming a member like YourITgroup? Click here for more information!