The 20 MSP Named in the 2021 CRN_® Partner Program Guide

Full press release here

Plano, Texas, March 29th, 2021 – The 20 MSP is being acknowledged by CRN^®, a brand of The Channel Company, in its 2021 Partner Program Guide. This annual guide provides a conclusive list of the most distinguished partner programs from leading technology companies that provide products and services through the IT Channel.

Given the importance of IT vendor channel programs, each year CRN develops its Partner Program Guide to provide the channel community with a detailed look at the partner programs offered by IT manufacturers, software developers, service companies, and distributors. Vendors are scored based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support, and communication.

The 20 is a group of Managed Service Providers across North America who have joined forces to perfect a single service delivery model with unified resources to deliver excellent IT support. Paired with outstanding service delivery, The 20 provides a successful platform with proven processes to help IT providers grow.

“We are honored to be recognized in the 2021 CRN Partner Program Guide,” said Tim Conkle, CEO of The 20.”We’ve seen impressive growth among our MSP members and we’ve worked hard to design a partner program that reflects our dedication to their success. The 20’s success is inextricably linked to that of our MSP members.”

“As innovation continues to fuel the speed and intricacy of technology, solution providers need partners that can keep up and support their developing business.” said Blaine Raddon, CEO of The Channel Company. “CRN’s 2021 Partner Program Guide gives insight into the strengths of each organization’s program to recognize those that continually support and push positive change inside the IT channel.”

The 2021 Partner Program Guide will be featured in the April 2021 issue of CRN and online at www.CRN.com/PPG.

About The 20 MSP

The 20 is an exclusive business development group for Managed Service Providers (MSPs) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond world-class tools and processes, The 20 touts a proven sales model, a community of industry-leaders, and ultimate scalability. For more information, visit: www.the20.com.

Follow The 20 MSP: Twitter , LinkedIn, and Facebook.

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by nearly 40 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelcompany.com

Follow The Channel Company: Twitter, LinkedIn, and Facebook.

The Channel Company Contact:

Jennifer Hogan

The Channel Company

[email protected]

Can you believe 2020 is here? It’s a brand new decade!

It’s a great time to reflect on on the lessons learned last year, and to set intentions for what we wish to create for the rest of the year! These are the tops MSP lessons learned by our members in 2019. Check them out!

We posed the question to our members: As an MSP, what’s one lesson you learned in 2019?

Plan, Execute, Review, Revise, & Repeat.

“Setting quarterly objectives and being accountable to them is critical to evolving as an organization. I would even go so far as breaking those down monthly as well. Big picture goals are great, but if you don’t pay attention to them often enough it is easy to lose sight of organizational priorities. Plan, Execute, Review, Revise, & Repeat.” – Gary Blawat, Businertia Group

Track Your Progress

“Write down your yearly, three years, and five year plans. Then break the yearly plans into manageable quarterly plans. Track your progress and keep pushing, especially when behind on the plans. We came verrrry close to hitting a big goal for the year that was definitely a stretch goal.” – Kevin Peterson, Peterson Technology Group

Always Be Looking Forward

“Growth does not come without pain and sacrifice but as long as you stay true to your goals, success will come. We have added great people and in order to keep that momentum you need to involve your team in interviewing new people. Mentor as much as you can and find your own mentor to surround yourself in growth. Always be looking forward and not backwards!” – Jeff Davis, Southern Data Solutions

Marketing is Crucial

“Marketing can be very effective and it is necessary to grow a company.” – George Monroy, Monroy IT Services

Security is a Necessity, not a Buzzword

“2019 reinforced security as a necessity not a buzz word. With MSPs and their supply chain being actively targeted and compromised, our hard-work and dedication to securing our systems, our vendors (and booting those that refused to harden theirs), and our client’s networks let us stand out from some unfortunate other competitors here in our marketplace.” – Caleb Brown, JS Computek

“I’ve learned that even though security is always in the front of my mind for my customers. I also have to focus on the security of the vendors/products that an MSP uses as well.” – Brad Daugherty, Hoola Technology

We hope you enjoyed reading these MSP lessons learned from The 20 members. If you’re looking to take your MSP to the next level in 2020, contact us to learn more about The 20. Don’t miss The 20’s upcoming MSP Sales Academy – learn more here!

Small business owners face an important question when it comes to IT support: should I hire an in-house IT employee or work with a vendor?

We recently looked at reasons why companies should outsource their IT. Check out this infographic to break it down further.

IT Support questions to ask when deciding between Full-Time Employee and Managed IT Department (MID)

• What is the cost for one full-time employee vs. going with a Managed IT Department?

• What do you get for what you’re paying? What is additional?

• What are the advantages and challenges of both sides?

• What’s the best choice for your business?

Want to learn more about the advantages of a Managed IT Department? Contact us today!

The 20 MSP Named in the 2021 CRN® Partner Program Guide