The 20’s Winter Quarterly Recap

We kicked off the new year with 2019’s Winter Quarterly on January 17, and it was a wonderful experience! Held at our offices at Legacy Central in Plano, our new space really allowed the event to shine. And as always, getting so many of our partners from around the country conversing in the same room is a real pleasure.

We pride ourselves on creating a family-like atmosphere, so to see the close friendships that have formed between the MSPs is truly amazing.

But to Quarterly itself, it was an incredible 2 days of insight and fellowship.

Tim Conkle of course kicked things off with a lot of energy and some famous “Tim-isms” – always a surefire way to get everyone feeling good and motivated to grow their companies!

It was then time for all of our great vendors to walk us through their amazing products and how MSPs can utilize them to run their IT companies more successfully.

Vendors like:

Deep Instinct, which serves as proactive cybersecurity that applies deep learning techniques to protect against cyberattacks.

Cytracom, which provides VoIP made simple, specifically created for small to medium MSPs.

Itopia: offering solutions that empower enterprises and service providers to deliver and consume cloud in an easy, secure, scalable and cost-efficient manner.

RapidFire Tools, whose offerings include Network Detective for IT assessments, documentation and reporting; Audit Guru for Compliance Process Automation; Cyber Hawk for internal cyber security threat detection and alerting.

Veriato, which specializes in providing insight and actionable intelligence into the activities and behaviors of the user: employees, contractors, and those who seek to steal their credentials.

Compliancy Group: providing everything you need for compliance. They cover every aspect of regulation and document every step of the process. Includes HIPAA, PCI and more.

Then, sprinkled throughout, were appearances by our very own Senior Vice President of Sales and Marketing, Crystal McFerran, our CIO, Jonathan Blakey, our Support Desk and NOC Manager, Zach Eshelman, and attorney Dan Astin, of Ciardi Ciardi & Astin. Crystal broke down the approach of our marketing program, Jonathan spoke on best practices for working with the 20, Zach discussed the onboarding process — as well as IT Glue and their powerful documentation management, and Dan Astin discussed limiting risk and maximizing customer relationships.

So much was learned, and so much fun was had – especially at our in-house Happy Hour Thursday night!

If you have any questions about future Quarterly events, please utilize our Chat feature on the site, or give us a call! We’d love for you to be a part of our Spring Quarterly in April!

 

Tim’s opening remarks.

Dan Astin presents.