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MSP Spotlight: McCartys IT

Meet James McCarty of McCarty’s IT!


Tell us a little about your MSP…

McCarty’s IT was established in 1959 and is located in Parsons, Kansas. We serve customers in Southeast Kansas, Northeast Oklahoma, and Southwest Missouri.

How long have you been a member of The 20?

We joined The 20 in April of 2018. 

Why did your MSP originally look to partner with The 20?

 When starting out so much time was spent looking for vendors and as we know, there are tons of them.  Most aren’t suited for startups.  Sure they’ll sign you up, but you’re paying for a larger set of tools than you’ll be needing for a few years possibly.  Then there’s the learning curve of figuring them all out. The 20’s model solved that.  I paid for what I needed,  I got a support team and a group of fellow members to help guide us through.


Tell us about the biggest change in your business since joining The 20.

 When we started out it was just US.  No support, no fallback plan, no one to back me up. Now,  I have a team that’s got my back and can help through almost anything that comes up. It’s been huge for me and those I serve.

What do you like most about being a member of The 20?

I’ve seen disasters hit other dealers.  From natural disasters to computer related disasters, the response has always been the same. As a group, we rally around those that need the most. It’s a great team! 

What do you think is the most important quality necessary for success?

 Persistence.  You’ll have bad days.  You’ll have bad weeks. You’ve only lost once you quit!  Just.  Keep.  Going.

What are your biggest business challenges?

 Finding the balance between charging forward as fast and as out of control as possible, while still providing the great level of service your customers expect and deserve.

What are your areas of focus for 2021?

                Sales / Marketing / Growth

What advice would you share with an MSP looking to scale their business?

An MSP looking to scale their business?

Plug into a network of peers who are likeminded, that understand your platform, and are going the same direction you want to go.  Together we get there faster.

What book are you currently reading?

  Business Made Simple by Donald Miller


Favorite blogs/podcasts

                Bigger Pockets


Interested in becoming a member like  McCarty’s IT ? Click here for more information!